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FAQ

Shipping

  • When will my order get shipped?

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    We aim to ship all orders within 2 business days after you've placed your order. The amount of days it takes for your order to arrive varies from the chosen carrier and which country you live in. All orders are shipped from Belgium. National holidays can cause an additional delay.

    If your order contains products with release dates in the future (pre-orders), your order will be shipped on the date when the last pre-order is released. If you wish to get your products delivered sooner, we advise you to place multiple orders.

  • How much does shipping cost?

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    Belgium

    • Bpost: €7, regardless of the weight
    • Pick-up Point (Bpost or DPD): €6, regardless of the weight

    The Netherlands

    • DPD:

    Germany

    • DPD:

    France

    • DPD:

    The Rest of the EU:

     

  • Where do you ship orders to?

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    We ship worldwide.

    If you have difficulties while checking out or there's no shipping methods available for your country, do not hesitate to contact us. It might be possible that we need to configure or adjust something to make sure shipping to your country is made available.

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