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FAQ

Returns & Refunds

  • One or more of the items I ordered is damaged

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    When you receive a parcel that was mishandled during transport it is possible that products you've ordered got damaged. We invited you to email us at hello@newsdistribution.be, as soon as possible after receiving the order, and include following information and pictures:

    • The order number concerning the parcel
    • Picture of the shipping label
    • Pictures of the parcel, both outside and inside (including additional packaging)
    • Picture(s) of the damaged item(s)
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